Course Content
Topic 4 – Leadership, individual and conflict management
In today's rapidly evolving world, the ability to lead effectively is more critical than ever. Leadership is not just about holding a position of authority; it's about influencing, inspiring, and guiding others to achieve common goals. This topic will introduce you to the concept of leadership as a meta-competence and help you understand the essential skills and behaviors that make a great leader.
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Module 2: Working in Teams

    Teamwork activities develop collaboration skills, improve group dynamics, and help participants learn how to work effectively together. The participants can: 

    • Increase Efficiency and Innovation: When people collaborate, they combine their strengths and expertise to solve problems more effectively and create new ideas. 
    • Foster Personal Growth: Teamwork teaches you to interact with people from different backgrounds, with different ideas and perspectives, which broadens your own worldview. 
    • Improve Learning: Working with others helps you learn from your colleagues, absorb new information, and challenge your assumptions in ways that wouldn’t happen when working alone. 
    • Enhance Motivation and Morale: Teams can support one another emotionally and professionally, which can boost individual morale and overall team spirit. 
    • Achieve Greater Results: Teams are capable of accomplishing more than individuals alone, as they can divide tasks, collaborate, and pool resources and knowledge. 

     

    LEARNING OUTCOMES 

    The competence cannot be “learnt” but needs to be exercised and practiced all the time. If a person has good teamwork ability, he/she has: 

    • Good Communication Skills 

    Verbal Communication: clear and articulate when expressing ideas, providing feedback, or contributing to discussions. 

    Non-verbal Communication: Recognising the importance of body language, tone, and facial expressions in conveying meaning and building rapport. 

    Active Listening: Understanding and engaging with what others are saying, rather than just waiting for their turn to speak. This involves paraphrasing, asking clarifying questions, and showing empathy. 

    • Good Collaboration and Cooperation skills  

    Shared Responsibility: Understanding that each team member has a role and responsibility that contributes to the success of the group as a whole. 

    Delegation: Knowing how to delegate tasks to others effectively and trusting your teammates to fulfil their roles. 

    Conflict Resolution: The ability to handle disagreements or differences of opinion constructively, without letting them damage the team dynamic. 

    Synergy: Recognising that the combined effort of the team is greater than the sum of individual efforts—when people collaborate, they can achieve things they wouldn’t be able to on their own. 

    • Good Empathy and Emotional Intelligence (EQ) 

    Empathy: Being able to understand and share the feelings of your teammates, which helps to build trust and morale. 

    Self-awareness: Understanding your own emotions and reactions in team settings, so you can manage them effectively. 

    Social Awareness: Being attuned to the emotions and dynamics of the group and adjusting your behaviour accordingly. 

    • Good Flexibility and Adaptability Skills  

    Adjusting to Different Roles: Sometimes you can have leadership role; other times, you may need to be a follower or support role. 

    Handling Change: Teams often need to pivot or change direction in response to new information or challenges and being able to adapt to this is a key part of effective teamwork. 

    Resilience: The ability to bounce back from setbacks or difficulties, and to keep working toward team goals despite challenges. 

    • Good Problem-Solving and Critical Thinking Skills 

    Brainstorming and Idea Sharing: Contributing ideas and solutions during problem-solving discussions, as well as encouraging others to do the same. 

    Analysing Issues: Understanding the problem at hand, evaluating possible solutions, and collaborating with others to determine the best course of action. 

    Decision Making: Helping to make decisions as a team, balancing different perspectives and expertise to come to a consensus. 

    • Good Trust and Accountability 

    Trust Building: Trust is the foundation of effective teamwork. You need to trust that others will do their part, and they need to trust you in return. 

    Accountability: Each team member should take responsibility for their own actions and the team’s shared success or failure. 

    • Good Leadership and Followership 
      Leadership: The ability to motivate others, provide direction, and guide the team toward achieving its objectives. 

    Followership: Knowing when to step back, support others in leadership roles, and contribute your skills without overshadowing others.