Course Content
Topic 1: Flexibility
Flexibility enhances a person's capacity to manage uncertainty, solve problems creatively, and thrive in environments where change is constant. Flexibility, in the context of dealing with change, refers to the ability to adjust one's thinking, behaviour, and approach in response to new or shifting circumstances.
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Topic 3: Problem Solving
What is problem solving?Problem solving is the act of defining a problem and determining the cause of the problem aiming to selecting alternatives for a solution and implementing a solution.  Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities at professional, educational or personal level. 
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Topic 4: Creativity – Mind Maps
The objective and aim of the Mind Mapping process is to help learners strengthen and develop their skills, develop self-awareness, connect ideas, grow creativity and areas for improvement, to identify areas in which to further develop, see patterns and gaps and branch out with their training needs, develop improvements, explore new concepts, review and refine. Mind maps can be used to problem solve, plan, and organize self-development.
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Topic 4: Creativity – Creative Exercises
Creative Exercise Development. Creative exercises can be adapted to many situations which can help you connect skills, ideas, relationships and encourage creativity with individuals and teams.
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Test your Knowledge
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Module 3: Dealing with Change

    Learners should be aware of potential pitfall when introducing creative exercises for the first time, you are encouraged at the early stages to engage fully within the activity, and avoid:

    •  Stereotyping: Be aware to avoid reinforcing stereotypes or be cultural biased, ensure that the activity/exercise does not perpetuate harmful assumptions, etc. (Keep it simple and try to stick with a single topic – keep the exercise clear and concise).
    • Tokenism: Avoid treating the activities as a tick box exercise, try to fully integrate them fully into the workplace culture, or if a learning institute within the curriculum (Token gestures can lead to further isolation).
    • Prioritise certain information (Highlight important information – Central Topics can most important).
    • Cultural Appropriation: Always respect cultural boundaries, avoid assumptions around other cultures without fully understanding and always be sensitive to cultural significance.
    • Missing Cultural detail (Using cultural keywords can trigger further information and detail).
    • Use Digital software (This can enhance paper and pen with highting and simplify editing).
    • Define the purpose (why are you doing this, a project, a problem, enhancing procedures, integration, etc.).