Course Content
Topic 1: Flexibility
Flexibility enhances a person's capacity to manage uncertainty, solve problems creatively, and thrive in environments where change is constant. Flexibility, in the context of dealing with change, refers to the ability to adjust one's thinking, behaviour, and approach in response to new or shifting circumstances.
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Topic 3: Problem Solving
What is problem solving?Problem solving is the act of defining a problem and determining the cause of the problem aiming to selecting alternatives for a solution and implementing a solution.  Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities at professional, educational or personal level. 
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Topic 4: Creativity – Mind Maps
The objective and aim of the Mind Mapping process is to help learners strengthen and develop their skills, develop self-awareness, connect ideas, grow creativity and areas for improvement, to identify areas in which to further develop, see patterns and gaps and branch out with their training needs, develop improvements, explore new concepts, review and refine. Mind maps can be used to problem solve, plan, and organize self-development.
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Topic 4: Creativity – Creative Exercises
Creative Exercise Development. Creative exercises can be adapted to many situations which can help you connect skills, ideas, relationships and encourage creativity with individuals and teams.
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Test your Knowledge
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Module 3: Dealing with Change
    • Here, learners engage with others from various cultures, backgrounds and learn a number of experiences while engaging with the exercise. Learners can work/talk to others and cross off a square/circle when they find another in the group with who represents the particular item.
    • Questions can be general or more specific; who has travelled to another country; who can speak another language; attended university, etc.

    Prepare and present a bingo card which has a grid with various statements related to multicultural diversity, such as:

    • Have you travelled to more than five countries
    • Do you speaks more than one language
    • Are you from a mixed heritage
    • Do you sometime wear traditional clothing to your culture
    • Were you born in another country
    • Do you like to listen to music from another country
    • Enjoy food of another culture