Course Content
Introduction to Dealing with change
All members of our international partnership members participated in making these materials, therefore there are differences, for example sometimes the outcomes and objectives are more formulated for the trainers, sometimes more for the learners. Also the citation and referencing styles differ throughout the materials. We have used AI, sometimes for drafting materials, surely for the initial translations, and then proofread the texts.
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Topic 3.1: Flexibility
Flexibility enhances a person's capacity to manage uncertainty, solve problems creatively, and thrive in environments where change is constant. Flexibility, in the context of dealing with change, refers to the ability to adjust one's thinking, behaviour, and approach in response to new or shifting circumstances.
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Topic 3.2: Readiness
Individual readiness for change is involved with people's beliefs, attitudes, and intentions regarding the extent to which changes are needed and their perception of individual and organisational capacity to successfully make those changes in resilience and using coping skills. Readiness is a state of mind about the need for change.
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Topic 3.3: Problem Solving
What is problem solving?Problem solving is the act of defining a problem and determining the cause of the problem aiming to selecting alternatives for a solution and implementing a solution.  Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities at professional, educational or personal level. 
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Topic 3.4: Creativity
Creativity is the skill to introduce new ideas, concepts that have the potential to change things, this can take place on many levels from groundbreaking creations to a simple idea that makes life simpler and can impact on others or even dealing with a task in your normal daily life.
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Topic 3.4: CREATIVITY ACTIVITIES – Mind Maps
The objective and aim of the Mind Mapping process is to help learners strengthen and develop their skills, develop self-awareness, connect ideas, grow creativity and areas for improvement, to identify areas in which to further develop, see patterns and gaps and branch out with their training needs, develop improvements, explore new concepts, review and refine. Mind maps can be used to problem solve, plan, and organize self-development.
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Topic 3.4: CREATIVITY ACTIVITIES – Creative Exercises
Creative Exercise Development. Creative exercises can be adapted to many situations which can help you connect skills, ideas, relationships and encourage creativity with individuals and teams.
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MODULE 3: Test your Knowledge
Find out what you know about dealing with change
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Self-assessment reminder
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Module 3: Dealing with Change
  • Broza, G. (2015). The Agile Mindset: Making Agile Processes Work. CreateSpace Independent Publishing Platform. 
  • Dweck Carol S. (2006). Mindset: The new psychology of success. Random House. https://youtu.be/T4PHa6w3Rto. Animated https://youtu.be/W9DV2K4Aebw 
  •  Garmezy, N. (1991). Resiliency and vulnerability to adverse developmental outcomes associated with poverty. American behavioural scientist, 34(4), 416–430.
  • Hayes, S. C., Strosahl, K., & Wilson, K. G. (1999). Acceptance and Commitment Therapy: An experiential approach to behaviour change. New York: Guilford Press.
  • Heath, C. & Heath, D. (2010). Switch: How to Change Things When Change Is Hard. Crown Currency. https://youtu.be/2UshyNHnnJ0 
  • Heifetz, R., Linsky, M. & Grashow, A. (2009). The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World. Harvard Business Press.
  • Kotter, J. P. (1996). Leading Change. Harvard Business School Press.
  • Spiro, R. J., & Jehng, J.-C. (1990). Cognitive flexibility and hypertext: Theory and technology for the nonlinear and multidimensional traversal of complex subject matter. In D. Nix & R. J. Spiro (Eds.), Cognition, education, and multimedia: Exploring ideas in high technology (pp. 163–205). Lawrence Erlbaum Associates, Inc.
  • Reivich, Karen & Andrew Shatté, Andrew (2003). The Resilience Factor: 7 Keys to Finding Your Inner Strength and Overcoming Life’s Hurdles. Harmony. https://www.youtube.com/watch?v=dgkwxnJrRO4 
  • Richardson, G. E. (2002). The metatheory of resilience and resiliency. Journal of Clinical Psychology. Vol. 58, Issue 3. Pages 307-321.
  • Cognitive Flexibility and Its Role in Stress Adaptation. Frontiers in Psychology (2017)
  • Easy agile: the agile mind/mindset: https://youtu.be/S_6jJ2YyJZU 

(07.01.2025)