Course Content
Topic 1: Flexibility
Flexibility enhances a person's capacity to manage uncertainty, solve problems creatively, and thrive in environments where change is constant. Flexibility, in the context of dealing with change, refers to the ability to adjust one's thinking, behaviour, and approach in response to new or shifting circumstances.
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Topic 3: Problem Solving
What is problem solving?Problem solving is the act of defining a problem and determining the cause of the problem aiming to selecting alternatives for a solution and implementing a solution.  Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities at professional, educational or personal level. 
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Topic 4: Creativity – Mind Maps
The objective and aim of the Mind Mapping process is to help learners strengthen and develop their skills, develop self-awareness, connect ideas, grow creativity and areas for improvement, to identify areas in which to further develop, see patterns and gaps and branch out with their training needs, develop improvements, explore new concepts, review and refine. Mind maps can be used to problem solve, plan, and organize self-development.
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Topic 4: Creativity – Creative Exercises
Creative Exercise Development. Creative exercises can be adapted to many situations which can help you connect skills, ideas, relationships and encourage creativity with individuals and teams.
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Test your Knowledge
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Module 3: Dealing with Change

    Aims and learning outcomes: 

    • To develop flexibility and adaptability 
    • To develop self confidence 
    • To develop tools to manage uncertainty tolerance 
    • To develop stress resilience 

     

    1. Improves resilience: Flexible employees and organisations are better able to withstand disruptions, such as economic shifts, technological changes, and crises. 
    1. Encourages innovation: Adaptable individuals in teams can embrace new ideas, fostering creativity and problem-solving. 
    1. Enhances personal involvement: Flexibility allows individuals to balance work and personal life, leading to higher job satisfaction and lower turnover rates. 
    1. Supports continuous learning: Flexible environments promote a culture of learning, where individuals develop new skills to meet changing demands. 

     

    Both internal and external factors influence flexibility. Internal Factors are personality traits (e.g., openness to experience), emotional intelligence, and growth mindset. External factors are supportive environments, organisational culture, and access to resources and training. 

     

    Flexibility is crucial when facing unexpected changes or uncertainties, as it allows individuals to adapt without becoming overwhelmed or resistant. 

    Being flexible means remaining composed under stress, reassessing goals or methods as needed, and maintaining productivity despite disruptions. It also includes the ability to pivot quickly in response to challenges, embracing change rather than avoiding it. Overall, flexibility enhances a person’s capacity to manage uncertainty, solve problems creatively, and thrive in environments where change is constant.