Teoreettinen tausta - META-COIN-hanke

<p> </p><h2><strong>Tunneäly ja empatia</strong></h2><h2><strong>Teoreettinen tausta</strong></h2>

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<ul><li><span style="font-size:1.125em;">to create an experience of the acceptability of different emotions in everyday life</span></li><li><span style="font-size:1.125em;">to recognise and reflect your emotions</span></li><li><span style="font-size:1.125em;">to learn to tolerate and regulate your emotions and to adapt your actions accordingly</span></li><li><span style="font-size:1.125em;">to help you to make better decisions in life and feel empowered.</span></li></ul>

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<h2><strong>Objectives</strong></h2>

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<p><strong> </strong>(of the Emotional Intelligence and Empathy - course)</p>

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<h2>Tulokset</h2>

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<p><strong> </strong>(of the Emotional Intelligence and Empathy - course)</p>

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<ol><li>Being aware of our own emotions and how they affect our actions. <br> </li><li>Understanding how to process our emotions and thereby affect our own and others' well-being. <br> </li><li>Better self-acceptance, which also gives us compassion and understanding for others - because we ourselves are not perfect, we do not demand perfection from them either. We can genuinely think that I am good enough, and so is the other person. </li><li><p>Empathy allows us to imagine the feelings of another person, to understand differences and similarities. Through empathy, we gain tools for constructive interaction with our loved ones, colleagues and other people in good and bad times. </p><p> </p></li></ol>

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<ul><li><span style="color:rgb(0,0,0);">The term "Emotional Itelligence" (Salovey & Mayer, 1990), is the ability to perceive, process and regulate emotional information appropriately in oneself as well as in others.</span></li><li><span style="color:rgb(0,0,0);">Emotionally intelligent people know how to use this information to guide their own thinking and actions and through this influence the thinking and actions of others. </span></li><li><span style="color:rgb(0,0,0);"> Studies have shown that emotional intelligence provides good tools for a happy life that also carries you to and from the workplace.</span></li><li><span style="color:rgb(0,0,0);">Employees with higher EI – from interns to managers – are better equipped to work cohesively in teams, have the ability to change, and know how to manage stress.</span></li><li><span style="color:rgb(0,0,0);">Through this, they have a good chance of effectively working towards their goals. </span></li></ul><p><span style="color:rgb(0,0,0);"> </span></p>

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<h2>Emotional Intelligence <strong>(Social emotional skills)</strong></h2>

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<h2><span style="color:#555555;">Emotional Intelligence Theory: The Four Elements (Goleman, 2002) </span></h2>

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<ol><li>Awareness of one's own incompleteness, of what one's strengths and weaknesses are. Valuing and accepting yourself as you are.</li><li>"Emotions are messages about what is really important or less important to you" (Saarinen 2001).</li></ol>

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<p><strong>Personal area</strong></p>

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<p><strong>Social area</strong></p>

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<p><strong>1. Self-awareness </strong></p><p><span style="font-size:0.75em;">You understand yourself - your strengths and weaknesses as a person and in your work.</span><br><span style="font-size:0.75em;">You recognise your thoughts and emotions. </span></p>

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<p><span style="font-size:1em;"><strong>2. Self-management </strong></span><br><br><span style="font-size:0.75em;">Control of one's own emotions, ability to adapt,</span><br><span style="font-size:0.75em;">performance, initiative and optimism.</span></p>

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<p><strong>3. Social awareness </strong><br><br><span style="font-size:0.75em;">The ability to empathise and serve others.</span></p>

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<p><strong>4. Relationship management (Social skills) </strong><br><span style="font-size:0.75em;">Ability to get excited, inspire and develop the entire work community.</span><br><span style="font-size:0.75em;">Manages conflicts, is capable of teamwork and knows how to network.</span></p>

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<p>"The waves of emotions can be frightening at first, but once you learn to understand emotions, you can learn to surf with pleasure" (Tuominen, C. 2018, 51).</p>

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<p>According to studies, more than 90% of successful employees have high emotional intelligence (e.g. C. Tuominen 2018).</p><p>What do you specifically think is the reason for this? </p>

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<p>Source: Goleman Daniel, 2002</p>

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<p><span style="color:rgb(17,17,17);">You understand your strengths and weaknesses as a person and in your work. You begin to understand why you feel and what makes you feel. If and when you understand your emotions, you can recognize their impact on you and the people around you. For example, "Is this an emotion that helps you and others?" </span> <span style="color:rgb(0,0,0);"> </span></p><p><span style="color:rgb(0,0,0);"> </span></p>

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<p><span style="color:rgb(17,17,17);">You are in control of what you say and do, you avoid making hasty decisions, you are responsible for your actions, and you have the opportunity to act in accordance with your values. Other aspects to consider in this element include reliability, acting in and adapting to change, striving for success, and initiative to think quickly and act creatively and innovatively to solve problems. </span></p><p><span style="color:rgb(17,17,17);"> </span></p>

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<p><span style="color:rgb(17,17,17);background-color:rgb(255,255,255);">Social awareness is the ability to understand the emotions of the people around you. The ability to treat people according to these emotional reactions is a prerequisite for good interaction and trust. This area is related to empathy, which is the ability to understand and see things from other people's perspectives. So, basically, this part of emotional intelligence is about understanding the demands of the environment, being present, and acting appropriately for the circumstances. </span></p>

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<p><span style="color:rgb(17,17,17);background-color:rgb(255,255,255);">People with good social skills are often very good communicators. They are good at resolving conflicts and communicating things effectively, as well as inspiring other people. They set an example for others by demonstrating acceptable behaviours and values. </span></p>

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<p><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);">Goleman (1995) identified first five distinct skill categories that make up the key characteristics of emotional intelligence. In 2002 Goleman</span><span style="color:rgb(0,0,0);"> presented the concept of Emotional Intelligence as being encapsulated by four elements.</span></p>

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<h3>Daniel Goleman (for Big Think +)</h3><p><strong>12 traits emotionally intelligent people share (You can learn them)</strong></p>

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<div>That's right! Emotional intelligence provides many tools for a happy life, such as dealing with challenging emotions, opticism, constructive interaction with others, etc.</div>

<div>Emotional Intelligence provides good tools for a happy life.</div>

<div>Yes, that's right! By genuinely knowing your good and bad sides of yourself, you will also understand others better - you can also put yourself in the other person's shoes, and you do not demand flawlessness from others either.</div>

<div>Empathy is one of the areas of emotional intelligence.</div>

<div>That's right! The personal area, recognizing and processing emotions, gives the ability to work with others.</div>

<div>Emotional intelligence has a personal and social component.</div>

<div>He spoke of 5 perspectives in his first book, 1995, but today he divides emotional intelligence into 4 parts.</div>

<div>Goleman divides emotional intelligence into four (4) skill classes. </div>

<div>Emotional intelligence can be developed throughout life. Some may have to work harder on it than others.</div>

<div>Emotional intelligence comes as a gift from birth and cannot be developed.</div>

<div>Yes - but how you behave and show you emotions (especially difficult emotions) tells others whether you have high or low emotional intelligence.</div>

<div>All emotions are allowed.</div>

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<p><strong>About Emotional Intelligence</strong></p>

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<div>Yes, that's right. He understands that failures are part of life.</div>

<div>knows how to value oneself even in moments of failure.</div>

<div>Yes, this is true. It is easy for them to identify and acknowledge not only their strengths but also their weakest sides.</div>

<div>is genuinely aware of their own strengths and weaknesses.</div>

<div>They are also very capable of working independently, but it is thought that they have particularly good teamwork skills and want to co-operate. </div>

<div>want to do their work independently most of the time.</div>

<div>That's exactly what people think! Good emotional intelligence gives the ability to self-compassion in the crossfire of hurry and different demands. Sometimes less is enough!</div>

<div>know how to manage stress.</div>

<div>Correct! The ability to motivate oneself by focusing on generating intrinsic motivation, instead of external praise or reward. Individuals with strong intrinsic motivation are more committed and goal oriented. </div>

<div>doesn't aim to work primarily for a public recognition or award.</div>

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<p><strong>A person with good emotional intelligence</strong></p>

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Emotional Intelligence_Untitled Multiple Choice

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<p>The fifth in the series explains what is happening in our brains as we experience emotions -- both the helpful and unhelpful ones! This empowering animation demonstrates that while sometimes our emotions can 'hijack' our rational thinking, we also have the power to manage our emotions with conscious thought. </p>

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<p><span style="font-size:1.25em;"><strong>How do you react in an exciting moment? </strong></span></p><ol><li><span style="font-size:1.125em;">Do you react with your stomach, choke your throat, ache your head and or shoulders?</span></li><li><span style="font-size:1.125em;">Or how does fear feel in you?</span></li></ol><p> </p>

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<h3><strong>Emotions are strongly felt and visible in the body</strong></h3><p>The body can also influence emotions.</p><p> </p>

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<ol><li><span style="font-size:1.125em;">Humans are built in such a way that when the body feels fear, it pulls together, while waiting for something comfortable for itself, the body tunes in to be open and receptive.</span></li><li><span style="font-size:1.125em;">Our bodies curl up to protect our internal organs from the attack of the beast. An open posture, on the other hand, signals to others that we dare to be in touch and do not feel threatened. We don't have much to do with predators these days, but unconsciously, we can interpret some situations as equally dangerous for ourselves. As a result, the body reacts strongly to them with protection.</span></li><li><span style="font-size:1.125em;">By becoming aware that we may take positions that activate defensive reactions, we can change them > feel better.</span></li></ol>

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<h3>The body is the home of experiences</h3>

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<p><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">Siira, J. ja Saarinen, M.2021.</span></p>

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Research Article_Bodily maps of emotions

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<h3>Lauri Nummenmaa's research group investigated: </h3><h3>Where Are Emotions and Thoughts Felt In The Body?</h3>

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<p><strong>Different emotions change the functioning of the body</strong> (Drag the words into the correct boxes)</p>

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Changes in *body function* are an important part of the emotional *experience*: For example, excitement may feel like a tingle at the bottom of the stomach, while falling in love may feel like warm waves *throughout* the body. The study found that all the most common emotions cause *strong* sensations in the body, and that different emotions cause different bodily sensations. The bodily sensations related to emotions were also similar in *different cultures* (e.g. Finland and Taiwan), which shows that emotions are biologically determined *survival* mechanisms created in the evolution of species. 'Emotion-related changes in the body and *mind* prepare us to react effectively to various environmental *threats*, but also to positive events, such as social *interaction*,' says Professor Lauri Nummenmaa.

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Researchers at Aalto University have revealed how different emotions change the functioning of the body

Aalto University researchers reveal maps of emotions in the body.

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<p><strong>Disgust</strong></p>

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<p><strong>Happines</strong></p>

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<p><strong>Surprise</strong></p>

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<p><strong>Sadness</strong></p>

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<div>Feeling 1</div>

<div>Feeling 2</div>

<div>Feeling 3</div>

<div>Feeling 4</div>

<div>Feeling 5</div>

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Emotions in the body - Untitled Drag and Drop

<p><strong>Anxiety</strong></p>

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<p><strong>Depression</strong></p>

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<p><strong>Contempt</strong></p>

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<p><strong>Pride</strong></p>

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<p><strong>Shame</strong></p>

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<div>Feeling 1</div>

<div>Feeling 2</div>

<div>Feeling 3</div>

<div>Feeling 4</div>

<div>Feeling 5</div>

<div>Feeling 6</div>

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Emotions in the body - Untitled Drag and Drop

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<p><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">Many believe that the black and white division of emotions, positive and negative, should be removed. </span><br><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">Some emotions are easier to face than others.</span></p>

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<p>Emotions go and come, even challenging emotions do not last forever and even the worst emotional turmoil usually settles into the most moderate proportions in seconds or minutes. </p><p>It's worth letting go of the feeling before it completely "wets" you.</p>

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<p><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">All emotions are allowed, even the most challenging. </span><br><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">A wide range of emotions makes life "life-like" and rich, even though it may not be possible to understand it at every moment.</span></p>

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<p><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">The most difficult emotions need the most compassion, for oneself, for others, and for the prevailing circumstances. </span><br><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">We are all unfinished - always and forever.</span></p>

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<p><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">Emotions do not require an immediate reaction. It's professionalism to stop and breathe for a moment in the emotional turmoil before reacting.</span><br><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">After that, you can look at the matter more objectively, also from the other party's point of view.</span></p>

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<p><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">Emotions are bodily events – that's why the body is a good and important tool for processing emotions.</span></p>

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<p><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">Build positive moments in the day - do things that give you positive feelings (being in nature, exercising, baking, etc).</span></p>

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<p><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">You are not equal to your feelings! If you experience feelings of frustration or anger, you are not a frustrated or angry person.</span></p>

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<h3>About emotions <br><span style="font-size:0.875em;">Important things to understand and remember about emotions</span></h3>

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<ol><li><span style="font-size:0.875em;">Click on the i-symbols to see what has been said about the feelings.</span></li><li><span style="font-size:0.875em;">Choose one thought that is important to you in one way or another and write it down for yourself or in the writing box below.</span></li></ol>

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<p>One thought that is important to you in one way or another and write it down for yourself or in this writing box.</p>

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<p>Georgiou, M. 2020. Kujala, E.2022</p>

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<p>Individuals' empathy is more important for the team's success than their super talent or IQ.</p>

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<h2><strong>EMPATHY</strong></h2>

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<p><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">Source: e.g. Paakkanen, Miia. 2022. Empatian voima työssä. Helsinki. Werner Söderström Osakeyhtiö.</span></p>

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<p><span style="font-size:1.125em;color:rgb(50,50,50);background-color:rgb(255,255,255);">Empathy is a combination of skills, not a feeling, such as</span></p><ul><li><span style="font-size:1.125em;color:rgb(50,50,50);background-color:rgb(255,255,255);">the ability to imagine another person's feelings,</span></li><li><span style="font-size:1.125em;color:rgb(50,50,50);background-color:rgb(255,255,255);">the ability to perceive differences and similarities</span></li><li><span style="font-size:1.125em;color:rgb(50,50,50);background-color:rgb(255,255,255);">the attentiveness to acquire and observe information. </span></li></ul>

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<p>Source: Saarikivi, Katri</p>

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<h2>What is Empathy?</h2>

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<p><strong>Other definitions of empathy</strong></p><ul><li>Social skills, in addition to which self-knowledge, self-control and motivation together form an important set of emotional skills in organizational life (Goleman 1999).</li><li><p>Empathy is not sympathy, i.e. an emotion directed at the other person, but empathy means feeling with the other person (Wilson 2013).</p><p> </p></li></ul>

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<p style="text-align:center;"><strong>What does compassion mean?</strong></p><p style="text-align:center;"><strong>What is its relationship to empathy?</strong></p><p style="text-align:center;">Think about it for a moment.</p><p style="text-align:center;">You can then flip the card and read the experts' views on the matter.</p>

<p style="text-align:center;">Empathy is one part of compassion – perceiving the other's emotional situation and situation affectively or cognitively – but compassion includes two other elements – <strong>motivation</strong>, i.e. the desire to help, and <strong>the act of actual support and help.</strong></p>

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Empathy, Compassion, Sympathy - Untitled Dialog Cards

<p><span style="color:rgb(50,50,50);background-color:rgb(255,255,255);">Source: Myötätunnon mullistava voima, Paakkane, Pessi & Martela, 2017.</span></p>

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<p style="text-align:center;"><strong>What does sympathy mean?</strong></p><p style="text-align:center;"><strong>How it differs from empathy?</strong><br> </p><p style="text-align:center;">Think about it for a moment.</p><p style="text-align:center;">You can then flip the card and read the experts' views on the matter.<br> </p>

<p style="text-align:center;">Sympathy is the ability to feel together with another. When a person feels sympathy, they identify with the other person's emotional state without trying to understand the other person completely. In sympathy, a person does not put themselves in the other's shoes to examine the situation objectively.</p>

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Nina Rinne, Sitomo Oy: Empathy and Sympathy

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<h2>Definition of empathy</h2>

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<p><span style="font-size:1em;"><strong>Write yourself a definition of empathy, your own or that of an expert, that you want to remember.</strong></span><br><br>You can make this definition in your own notes or in the writing box on this page.</p>

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<p><strong>Write yourself a definition of empathy, your own or that of an expert, that you want to remember. </strong><br>(If you write in this writing box, remember to save your text to yourself from the "Export text" function on the last slide.)<br> </p>

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<h3>Theoretical background now studied - Good Job!</h3><h3>Next, move on to learn more about <strong>why is it important to have these meta competences?</strong></h3>

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Kuvaaja: Andrea Piacquadio: https://www.pexels.com/fi-fi/kuva/mies-lappari-kannettava-tietokone-tietokone-3799806/

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